This program will teach you some of the skills needed to combat losses. You will learn the one most critical item to minimizing losses and the one step which will prevent many losses from occurring.
Topics that we will discuss include:
The Most Important Element to Reduce Losses
A Key Process to Reduce Teller Losses
The Three Most Important Letters And One Word To Protect An Organization
Speaker: John Baptista’s experience combines over 35 years in the financial industry, including 30 years in management, and over three decades as a trainer and consultant. As the youngest branch manager in the history of one of the largest California Banks, John recognized early the importance of customer service.