Noninterest income has become essential for the success of today's credit unions, but leaders rightly struggle to balance the necessary income with the needs of members. Ben Rogers outlines the results of a Filene project that explores how credit unions are growing noninterest income in ways that are transparent, freely chosen, and pay for services that add value to members.
Speaker: Ben Rogers is the Filene Research Institute’s research director and speaks widely on credit union topics and has authored nearly 20 Filene reports. He served previously as director of the Institute’s CU Tomorrow project. Before coming to Filene, he was a Congressional reporter in Washington DC, editor of The CEO Report and chairman of the National Directors’ Convention. Ben holds a master’s degree in Journalism from Northwestern University and a BA from Brigham Young University.