RELEASE DATE: JUNE 22, 2026
ESTIMATED DURATION: 75 MINUTES

Fraud is no longer static. Synthetic identity schemes, account takeovers, faster payments abuse, and AI-driven scams are reshaping risk exposure. This session explores emerging fraud trends, how they intersect with member experience, and how credit unions can deploy layered controls, analytics, and staff training to stay ahead of evolving threats.

This session will cover:

• Identify emerging fraud schemes including synthetic identity and account takeover
• Assess the impact of faster payments and AI-driven scams on fraud exposure
• Deploy layered controls across onboarding, transactions, and servicing
• Integrate fraud analytics into daily operations
• Balance fraud prevention with member experience and growth goals

ABOUT THE PRESENTER

Attorney, author, consultant and nationally recognized trainer, David A. Reed is a partner in the law firm of Reed and Jolly, PLLC. Through Reed and Jolly, Mr. Reed provides guidance to credit unions concerning a variety of matters including the establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance. In addition to his legal expertise, Mr. Reed is a Certified Fraud Examiner and Chairman of a Supervisory Committee. A former trial attorney and Vice President and General Counsel of Apple Federal Credit Union, Mr. Reed is particularly noted in the areas of credit union operations, governance, security, bankruptcy and collections. He has been selected to train federal and state field examination staff on numerous issues including BSA, Field of Membership, ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management, Cybersecurity and Bankruptcy.

LEARNING METHOD This training is available as an on-demand webinar, organized into chapters. Learners can choose to watch individual chapters or complete the entire program. Unlimited testing is provided as the last chapter.

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: JUNE 22, 2026
ESTIMATED DURATION: 75 MINUTES

This fast moving program on preventing losses will focus on the information identity thieves obtain before they call your financial institution and the information they want to get from you. You will learn how criminals target your institution when trying to obtain information or financial rewards. Understand how to question a person so you can determine if they are a customer or a thief. Don’t let the criminals socially engineer you or your staff into giving them financial information or access to another person’s account.

Objectives:

• Understanding how a social engineer can attack your financial institution
• Knowing the steps, a social engineer takes to make you like them
• Reviewing how a social engineering attack is designed and delivered
• The reason you don’t want employee entrance marked on your entry door

SUBJECT MATTER EXPERT:

Barry Thompson is a nationally recognized subject matter expert, consultant, and former banker, with over 40 years of service to the financial institution industry. Barry’s financial services career spanned 22 years before he “retired” to establish Thompson Consulting Group, LLC, his consulting firm that assists financial institutions in competing more effectively by providing services specifically targeted to risk management and security. During his career, he served as executive vice president, senior vice president, treasurer, compliance officer, and security officer. In these positions, he has worked in or managed operations, accounting, investments, mortgage processing, and special assignments and has worked with architects and contractors in remodeling and designing institution facilities. Barry has investigated embezzlement cases, identity fraud cases, check kites, and almost all possible criminal incidents against financial institutions. As a security officer, Barry handled over 900 security cases. He has been involved with investigations and prosecutions on the federal, state, and local levels and has testified before grand juries, county courts, bankruptcy courts, family courts, and the New York State Supreme Court.

Thompson Consulting Group, LLC provides consultative training services for financial institutions that are looking for experts with actual industry experience. With our firm, you learn to handle real-world issues using methods based on practical solutions for the community institution — unlike security firms or computer penetration companies, which only know our industry from the outside. We provide training, risk management advisory services, banking expos, community programs, and physical risk assessments.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training.  

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: JULY 13, 2026
ESTIMATED DURATION: 75 MINUTES

In today’s digital environment, a single advertisement or social media post can trigger complex regulatory requirements and create significant reputational or compliance risk. Credit union staff must understand how to promote products and services effectively while ensuring adherence to applicable advertising rules. This session reviews key advertising regulations, including required disclosures, triggering terms, and “one-click” requirements for digital content. It also addresses security and privacy risks associated with social media use, particularly in protecting member and institutional information. Common errors in social media advertising will be highlighted, along with practical strategies to reduce risk. Participants will leave with actionable guidance to help ensure their marketing efforts are both compliant and secure.

Attendees will learn:

• Advertising Regulations Overview
• One-Click Rules
• Security and Privacy
• Common Errors in Social Media Advertising

ABOUT THE SUBJECT MATTER EXPERT

Kristen Tatlock is a dynamic, nationally recognized speaker and trusted compliance consultant with more than 36 years of hands-on experience in the credit union world. Known for her deep expertise, Kristen helps credit unions navigate the complex landscape of regulatory compliance—from advertising rules and social media policies to Regulation E, Regulation Z, the Bank Secrecy Act, Fair Lending, and just about every other compliance challenge out there.

She’s a prolific writer and editor, having authored countless articles, white papers, and compliance manuals, and she’s the creative force behind many widely used training programs. Kristen holds national certifications in Compliance and the Bank Secrecy Act and is a sought-after trainer at both national and state-level events, where she shares her knowledge with clarity, energy, and real-world insight.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training. 

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.