eTrain Webinar: Skip Tracing

Program Description

When delinquent borrowers or negative accountholders hide from your credit union, what resources and tools can help you locate them?
Even when loan or account documentation is sketchy, you can turn to the many Internet tools and locator resources that experienced skip tracers use. Presenter Rick Menton will show you the most effective and efficient ways to find missing members and help avert potential losses.

You will learn about:

  • Preventive methods to eliminate potential skips
  • Free and paid online skip tracing resources
  • Skip tracing clues in the loan application and the transaction history
  • Tips and techniques for skip tracing by telephone

Who should attend?

Credit union staff that are responsible for locating members with problem loans or accounts, such as:

  • Collectors
  • Loan officers
  • Loan processors
  • New account specialists
  • Fraud and auditing professionals

About the presenter:

Rick Menton is an exciting credit union presenter and seminar leader, based in Tulsa, OK, who has made presentations in every state except Alaska.  His presentations are based on nearly 40 years of experience in consumer finance companies, league and trade association management for 2 different state leagues, various credit unions, and as a credit union CEO.  He has led presentations on lending, collections, board governance, policies, strategic planning, employee relations and more.

Rick received the "Hometown Hero" Award from the mayor of Tulsa as someone instrumental in helping to boost the Tulsa economy by bringing new business to the community. He has served on the board and as chairman of Consumer Credit Counseling of Minnesota. He has received CUNA's Certified Credit Union Executive (CCUE) designation and the Certified League Executive (CLE) designation from CUNA and the University of Wisconsin's Management Institute.  He received his degree in communications from the University of Minnesota.

Don't miss a minute of the exciting eTrain webinar series! For more information about upcoming programs, please email your questions to or call 800.472.1702 and select option 2.

June 27, 2018    11:00 am - 12:30 pm MT
Your Office or Home
FREE for Power Learner Passport
$195 for League Member Non-PLP
$390 for Non-League Members

register for event


Wed, Jun 27, 2018 11:00 AM to 12:30 PM

(801) 972-3400