FROM OUR PARTNERS: Member Retention Secrets: Building Loyalty in a Competitive Landscape
Growth and expansion can often take center stage in strategic planning. But it’s important not to overlook the fundamental value of member retention. Members are deeply connected to the heartbeat of your credit union, so their loyalty is more than a metric – it’s the strategic key to navigating the dynamic shifts in our industry. […]
Collections @Lunch Networking Covers the Gamut
Fourteen credit union professionals from seven Utah credit unions popped into the Association office for the first @Lunch Networking round table. The topic: collections. Discussion started out with thoughts on hardship assistance, and whether processes for members were too difficult or effective enough, then quickly passed to just about every collections topic imaginable: · Details […]
CEOs @Lunch Networking Discuss the Economy and Pressure on Income
Yesterday at the second of the Association’s @Lunch Networking round tables, 14 CEOs from Utah’s credit unions broke bread while discussing everything from where to purchase loan pools to the CFPB’s effort to curtail fee income to margin compression as rates remain elevated. The CEOs had extensive discussion about how the CFPB and NCUA […]
FROM OUR PARTNERS: Research: Expectations & Concerns Drive Borrower Behaviors
By Erika Romenesko, Strategy Manager, Lending Member Experience, TruStageTM Money matters are top of mind for a lot of people today. Clickable economic headlines, charismatic financial influencers and the rising costs of nearly everything are definitely contributing to consumers’ increased financial anxiety. Worry often sparks action. Indeed, new research from TruStageTM indicates that consumers are […]
2023 Q4 Quarterly Report
The figures in the latest quarterly report of Call Report data, focusing on Utah credit unions, show that, generally, Utah credit unions had a good year compared to the rest of the country, although there are signs of increasing consumer stress. The following numbers are taken from the first page of the report: US […]
2024 Utah Legislative Session Recap
The 2024 Utah Legislative Session ended on March 1, with several bills arising in the last few weeks that required amendment in order to be workable for Utah’s credit unions. HB 572, State Treasurer Investment Amendments, took some work. The bill’s purpose was to grease the wheels of funding for attainable housing. Under the bill, […]
Utah’s Credit Unions Meet with Federal Delegation
Previous Next Last week Utah’s credit unions met with all six members of Utah’s federal delegation during America’s Credit Union’s annual Governmental Affairs Conference (GAC). About 35 professionals from 10 credit unions and the Association met with Congressmembers in rooms in the Capitol and Capitol Visitor’s Center. The location made it possible to meet with all members of the […]
The Utah Credit Union Association invites you to join it for @Lunch Networking
Starting in April, the Utah Credit Union Association will expand efforts to gather credit union professionals for a series of round tables focused on distinct operational areas. Association President/CEO Scott Simpson: “People who come from banks to credit unions are almost always impressed our industry’s collaborative spirit. Getting together to share ideas and help solve […]
California and Nevada Credit Union Leagues and Utah Credit Union Association Form Alliance
LAS VEGAS, Feb. 28, 2024 – The California and Nevada Credit Union Leagues, together with the Utah Credit Union Association, announced today they have entered into an agreement to form a joint association support services organization. While each state entity will maintain governance of their respective advocacy operations, non- advocacy related services and back-office functions […]
